MyBuilder.com helps homeowners find reliable tradesmen through the power of online reviews. We’re a market leader in the UK and are part of IAC, a well known New York based internet group (Tripadvisor, Vimeo, Match.com, Tinder, HomeAdvisor, etc.). MyBuilder operates throughout the UK and our office is located in Clerkenwell, Central London. Our headquarters reflect our unique culture: we have an office bar, guitars, a staff band and colleagues who cook each other lunch.
The Trade Quality team is responsible for screening and monitoring tradespeople, so our homeowner customers have the best experience using MyBuilder. Our application process for tradespeople is highly selective and we employ a range of industry-leading screening checks to help us identify the best candidates. As an assessment designer, you will develop and drive improvements to our knowledge-based trade evaluation system.
Your role will involve researching, writing and assessing evaluation material so we are are interested in meeting candidates who have previous experience as an assessment item writer, marking scheme developer or assessment moderator.
Who we’re looking for
An ability to forge connections with people to really understand what is important to them and their work is essential. We need people who will reach out to our tradespeople and use their insight to optimise our knowledge bank and processes.
The trade evaluation system is hugely important to MyBuilder and its success relies on continuous improvement. Working with the trade quality manager and software development team, you will help develop tools that ensure consistent quality standards are met.
Qualities we are looking for in candidates include: the ability to make decisions whilst relying on ambiguous information, fantastic communication skills and a commitment to excellence. While you don’t need to have a trade background, an interest in home improvements and the building trades is crucial!
It’s the people that make MyBuilder, so you’ll have to be the right fit for an ambitious, fast-growing business. While we’re proud to have outgrown the moniker of ‘start-up’, we still act like one. That means that everyone pitches in, works hard and helps each other out. We support each other to get the job done, and we look for new colleagues who want do the same.
How to apply
If this role excites you, send your CV and tell us why you want to work at MyBuilder. No copy and paste cover letters please, they make us sad.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.