The team

We use the word "team" deliberately, and we choose our team carefully. Each team member is amazing at their job and has worked hard to become so. Of course, none of us is perfect. That's OK, because our aim is to bring out the best in one another. We believe that striving to be the best makes our lives more rewarding and exciting.

Product & Tech

  • Gavin

    I make sure that the tech team runs efficiently, errors are minimised, the site is always available and your emails, SMS and phone calls arrive quickly.

  • Jeff

    I work with Ryan and Gavin to prioritise the ideas that will make our customers lives better, and I work with the tech team to make those ideas happen.

  • Sten

    I'm responsible for converting coffee into awesome software - Lots and lots of it.

  • Edd

    I help solve business problems, striving to use the best software design principles and write the cleanest code.

  • Will

    I make the site look great and make sure it's a pleasure to use, whether you're viewing it on your computer or your phone.

  • Rainer

    I like to write code because it distracts me from the large heap of bike parts under my desk.

  • Alba

    I work with the tech team solving problems and developing new functionalities to improve the site and I try to learn from them as much as I can.

  • Pedro

    I am the evil monkey from your closet. And a php developer too ;).

Marketing

  • Ben

    A little bit of everything so users and employees of MyBuilder enjoy their experience.

  • Josh

    I write our newsletters, advice articles, and any other words that need writing, to show off our great tradesmen, and help homeowners find the right one for them.

  • Serena

    I write articles for the website, to help lovely homeowners and brilliant tradesmen find one another.

  • Andrew

    I travel around the UK taking pictures and videos, documenting happy tradesmen and homeowners.

Service

  • Peter

    I am responsible for customer service and trade applications. I also share customer conversations and insights with Ryan and Jeff to help them prioritise our ideas.

  • Ruth

    Lovingly listening to, advising and supporting the tradesmen and homeowners using MyBuilder.

  • Huw

    I work to ensure that any enquiries sent to customer service are dealt with efficiently, professionally and with a smile.

  • Mark

    I live to serve. Big fan of gammon.

  • Holly

    I’m on the Trade Success team, we’re here to help new tradesmen find their feet and get the most out of MyBuilder.

  • Gavin

    I'm here to help anyone using MyBuilder to post a job, and with anything that happens afterwards.

  • Luke

    When I’m not drinking huge amounts of tea, I’m on the Trade Success team, and do exactly as the name suggests - help Tradesmen find success and make the most of their MyBuilder account.

  • Tammy

    I work from home and am responsible for various things that support the Trade Team. I mainly work on ID checks, Insurance and References. I enjoy being based at home but absolutely love getting into the office too - getting to see the rest of the team

Trade applications

  • Henry

    In between drinking coffee and riding bikes, I manage part of the applications team, talk to prospective tradesmen and help them use the website effectively.

Jobs team

  • Laura

    I work from home with the applications team making sure we get the very best tradesmen joining the site.

  • Lynne

    I review jobs posted by homeowners and set lead fees for the work along with many other things including responding to emails, moderate certain areas of the site, drink tea and eat cake…..I do like to eat cake!

  • Ruby

    I work as part of the jobs team reviewing all jobs posted by homeowners. We assess the size of the job, make sure it has all the information our tradesmen need and apply the right fee.

  • Maria

    I approve some of the thousands of jobs we receive every day making sure they are placed correctly for homeowners and tradesmen alike

  • Sam

    I'm on the Jobs Team, so help get homeowner's job posts onto the site with enough information for our tradesmen.

  • Anna

    I work for the jobs team. I read and price jobs, call home owners for extra information, so tradesmen have the best leads and right information.

  • Nicola

    I work remotely reviewing jobs, in between downward facing dog poses and flat whites, prior to them being posted live onto the site.

Finance

  • Belinder

    I ensure all in-house accounting requirements are met with a smiley face!

CEO

  • Ryan

    I founded MyBuilder in 2004 and continue to run the business, trying my best to learn and grow along with it.