MyBuilder.com helps homeowners find reliable tradesmen through the power of online reviews. We are a market leader in the UK and are part of IAC, a well known New York based internet group (Tripadvisor, Vimeo, Match.com, Tinder, HomeAdvisor). Our bright and spacious office is located in the centre of Clerkenwell, Central London. We’re looking for dedicated individuals who share our values and want to help us transform the home improvement industry.
About the role
This is an exciting opportunity for an experienced Salesforce Administrator to help us roll out and manage a brand new implementation of Salesforce Service Cloud. You will work with partners and key stakeholders in Customer Service, Sales, Product and Marketing to develop, optimise and maintain Salesforce to meet our ambitious and ever-changing business needs.
- Develop, test, release and maintain workflows, rules, page layouts, custom fields/objects and other customisations
- Work with our in-house tech team to integrate with back-end systems
- Improve the user experience, fix bugs, review and maintain data accuracy
- Identify and implement usability improvements and enhancements
- Work alongside all end-users to understand requirements, prioritise changes and communicate updates
- Support Salesforce users across the business on a day-to-day basis
- Produce bespoke and on-going reports and dashboards for the business
- Develop training materials and deliver training that increases adoption and productivity
- Work with other Homeadvisor International businesses to share ideas and best practices
Who we’re looking for
Our ideal candidate is a detail orientated self-starter who is able to work on multiple tasks and manage competing priorities in a fast-paced environment. A large part of your role will involve working with others so you should be outgoing and enthusiastic, open to new ideas and enjoy collaborating to achieve great results.
You should apply if you have:
- At least 2 years experience in a Salesforce administrator role
- Salesforce Administrator Certification (ADM-201)or equivalent experience
- Lightning App Builder experience (beneficial)
- Experience building integrations using Salesforce APIs
- Salesforce workflow experience
- Experience with Service Cloud, Sales Cloud, Communities and Salesforce data tools
- Intermediate/advanced level of spreadsheets
- Track record in data analysis
- SQL knowledge (beneficial)
Why you’ll enjoy working at MyBuilder
We offer all our employees the option to work remotely, in the office or hybrid. Whichever option you choose, we’ll give you a laptop with all the kit you need to work effectively. You’ll also get to spend quality time with your colleagues and meet your manager 1:1 on monthly office days.
We’ll also add:
- 33 days holiday (including bank holidays) + 1 extra day for every year of service
- 5% employer pension contribution
- Comprehensive private medical insurance with AXA
- Routine treatments health cash plan
- Enhanced parental leave
- Flexible hybrid and remote working options
- Travel allowance for office and hybrid team members
- Subsidised office lunch
- Annual personal development grant + days off
- Generous new hire referral bonus
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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, colour, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, or marital status.
How to apply
We have filled this role and are not currently looking. However you are welcome to send in your CV for us to keep on file.
This position is closed
Sorry, this position is closed. Please see other roles listed here.
Our London Office
Our London office is in the heart of Dickensian Clerkenwell, a short hop from Farringdon station amid some of the best pubs, restaurants and coffee shops in London. Exmouth Market is on our doorstep, but if you just want to hang out in the office, that’s fine too - we have two floors stuffed with high-end tech, an espresso machine, fridges packed with snacks and drinks, and lots of games to play.